CraigRothwell

Solution and Project Management of data migration parts (components and process) and integration parts of a larger Business Transformation project. Folksam are/were in the process of replacing core Insurance and Claims systems with the overall goals of automating the business of insurance provision and claims handling by up to 80% AND paving the way for greater customer interaction initiatives in the future.

Owner/manager of the solution from an IT support perspective. Responsible for training of Folksam Personnel on the use of the system. First point of contact for all business groups within Folksam for business related issues, initiatives and data (reporting) requirements. Largely responsible for the seamless integration with legislative bodies in Finland to ensure that the implemented solution aligns well with legal requirements. Responsible for integration with 3rd party portals through which Folksam insurance products are sold or claims submitted.

Managing a team of 7 talented customer facing Solution Architects practicing in the Nordic/Scandinavia, Russia, East Europe and Turkey regions.

The Solution Architect responsibilities encompass support of all aspects of customer and deal acquisition including presales, environment analysis (scoping), solution definition and technical proposal. In addition, the Solution Architect was responsible for the initial high level project planning and project delivery guidance and support.

Comptel corporate strategy included heavy focus on the use and application of customer intelligence. This Project Manager role primarily entailed the transfer/development of delivery competence to the East Europe region.

In addition to competence develop, the Project Manager role was also responsible for the delivery of solutions (as well as proofs of concept) within the region.

Program Manager towards two large, strategic customers in South America and Australia. In addition to Program Management functions, I performed all project deliveries (Project Management role).

• Sale and Delivery/Implementation of Software to a customer in Australia. Management of contract (delivery and support) of core SW which generates in excess of AUD $130 million per month for this customer. Contract signed within a very challenging, politically charged environment.
• Sale and Delivery/Implementation of Software to a customer in Colombia. Management of contract and overall responsibility for the delivery of new platform software which generates in excess of USD $100 million a month for this customer. The project ran over 6 months and required consistent onsite presence. The project completed within budget and ahead of schedule. The success of this delivery led to follow on sales in excess of USD $3.5 million in the following 2 months alone.

Responsible for sales within the Asia Pacific Region. The main focus of this short term role was to revive dormant opportunities and also to finalise in flight deals.

• Managed the sale (financed deal over 5 years) of HW and support services to Telecom New Zealand.
• Managed the sale of implementation services to Vodafone Fiji (required the establishment of a HP partner agreement with a UK company in order to facilitate invoicing due to HP local market restrictions).
• Initiated account planning/creation for a new provider VHA (merge of Vodafone and Hutchinson). Generated interest for HP's fraud management and other portfolio offerings.
• Focused on the objective of closing inflight deals and reviving those considered dormant.

Lead Solution Architect towards a major Australian Telco. Responsible for architecture, sales support and delivery of a high end, mission critical prepay system.

Within this role I worked very closely with the customer marketing, product, operations network, systems, test and configuration personnel in order to ensure smooth deliveries of HP hardware, software and services.

• Delivered core Solution Architecture services to the leading Australian prepaid communications provider.
• Collaboration with customer Marketing and Operations teams to drive ideas and initiatives (originating from local market research and foreign market tracking) to provide the necessary solution architecture to bring them to market. Managing the end to end sales and delivery of all related products and services.
• Introduced and implemented the concept of revenue pulses which allowed the provider to secure large amounts of revenue within a short time.

Various developer roles including user interface design and creation (telco service creation environment), customer data transfer/management, Service Delivery Platform functionality and development of real time charging environments (C, C++, Java, CORBA, ORBIX, Enterprise Java Beans and Microsoft technologies (MCSD))

Created new portfolio items and saleable training products to compliment software product and services sales. Managed the sales and delivery of standard and customized training products to CBOSS international customers. Training was delivered on 5 continents. Provided a sales support function which opened a customer a consultation channel available during the entire sales phase.

Bachelor of Mechanical Engineering majoring in Aircraft vibrations and Materials

Project Management Professional (PMP) certification

It basically validates the ability to effectively demonstrate knowledge of how to architect and deploy secure and robust applications on AWS technologies